Fall Essentials of Banking | Session 6 Details
The Zoom land Materials links will be sent a few days ahead of the session.
Event Details
In association with Performance Solutions, Inc., Drexler Consulting, LLC is excited to again present one of our legacy programs, Essentials of Banking, new and improved for 2025.
Essentials of Banking is a six-part, interactive, virtual learning series designed to provide a complete overview of banking principles and operations. Each session is 3 hours in length.
Who Should Attend: New bank employees in all roles/departments and bank directors new to banking, management trainees, and bank veterans who are looking to broaden their banking knowledge.
Download the full brochure with all the details: HERE
WOW! Service and Growing the Bank | Dec. 10 | 2p - 5p
Stakeholder Service Excellence
- Serving Your Key Stakeholders
- The Evolving Banking Business and the Customer Experience
- The Power of Word-of-Mouth Marketing
- Branding 101: Building the Bank’s and Your Personal Brand
- Defining and Building Client Loyalty
- Providing Service that WOW’s
- Customer Service Standards
- Effective Communication Strategies
Growing the Bank
- Growing the Bank is Everyone’s Job
- The Banker’s Role as a Trusted Advisor
- Proactively Helping Customers
- Building Profitable Relationships
- Tips For Successful Networking
- Business Development Strategies for All Bankers
- Giving Back to Your Community
