AI Workshop for Community Banks
AI Workshop for Community Banks
Event Details
AI is everywhere, and for community banks, knowing where to start (and what actually matters) can feel overwhelming.
The Virginia Association of Community Banks (VACB) is partnering with SingleStone to bring our members a practical, hands-on workshop designed to cut through the noise and focus on what’s real, relevant, and actionable. Chris Busse, Head of AI and Consulting at SingleStone, has designed this workshop for those who don’t know what they don’t know, and want a clear, confident starting point. He’ll be joined by Tracy Glen, Chief Client Success Officer at SingleStone, who brings over 20 years of experience in financial services.
This session will cover:
- A practical, approachable introduction to AI, without the technical overwhelm
- Real-world use cases for community banks, from customer communications to internal workflows
- How to evaluate tools, vendors, and where to begin (including platforms like ChatGPT, Copilot, Claude and more)
- How building AI capabilities with your own organizational context can create real competitive advantage
- Hands-on elements, live demonstrations, and working sessions to help you apply what you learn
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About Our Presenters
Chris Busse is Head of AI at SingleStone and a strategic technology leader with nearly 30 years delivering data and AI solutions from idea to production. He leads enterprise AI transformation programs that blend API strategy, data integration, and human‑centered adoption to turn AI potential into measurable outcomes. Prior to joining SingleStone, Chris helped Capital One rebuild their API platform, then founded and sold the largest global Twilio integration partner. Chris focuses on financial services and other regulated industries, building pragmatic, production‑ready AI capabilities that drive business impact.
Tracy Glen is Chief Client Officer, Financial Services at SingleStone, bringing more than 20 years of experience helping financial services organizations navigate complex transformation. Her career spans Big Four banking, global fintech and technology-enabled financial services across the US and internationally, including executive leadership roles at Capital One, IBM, Fannie Mae, and several of the world's leading fintech organizations. She has managed portfolios in excess of $75B, led teams of 2,000+ professionals and driven P&L outcomes at scale. At SingleStone, Tracy partners with executives to shape strategy, align stakeholders and turn business priorities into practical, actionable plans. Tracy helps institutions balance innovation, risk, and operational realities, particularly as emerging technologies like AI reshape the financial services landscape.